Admin: Deleting Questions In FAQ Template Changelog

As an administrator, managing the Frequently Asked Questions (FAQ) section efficiently is crucial for providing relevant and accurate information to your website visitors. This changelog details the process of deleting a question from the FAQ template, ensuring that only the most pertinent questions are displayed. This functionality enhances the user experience by streamlining the information available and keeping the FAQ section up-to-date.

Goal

• I want to delete a question in FAQ template.
• So that I can provide only relevant questions for visitors.

Description

This feature enables administrators to delete questions from the FAQ template. It ensures that the FAQ section remains current, relevant, and uncluttered. By removing outdated or irrelevant questions, administrators can improve the overall user experience and ensure that visitors can quickly find the information they need.

Dependencies

• US #637
• US #791

Acceptance Criteria

1. Confirmation Pop-up:

   • When an admin clicks the Delete icon corresponding to a question in a template, the system should display a confirmation pop-up with the message: 'Блок буде видалено. Бажаєте продовжити?' This step is critical to prevent accidental deletions and ensure that the admin is fully aware of the action they are about to take.
   • The confirmation pop-up serves as a safeguard, prompting the admin to confirm their decision before the question is permanently removed from the template. This helps maintain the integrity of the FAQ section and reduces the risk of unintended data loss.

2. Cancel Deletion:

   • When an admin clicks the button 'Ні' (No), the system closes the pop-up without deleting the question. This provides a way for the admin to cancel the deletion process if they change their mind or realize they clicked the Delete icon by mistake.
   • The ability to cancel the deletion ensures that admins have full control over the content of the FAQ section and can easily rectify any accidental actions.

3. Confirm Deletion:

   • When an admin clicks the button 'ТАК' (Yes), the system performs the following actions:
     • Closes the pop-up.
     • Deletes the question corresponding to the icon.
     • Ensures the question is no longer displayed in the template.
     • Reorders the remaining questions to maintain a sequential order from the first position.
   • Upon confirmation, the system seamlessly removes the question from the template and updates the display to reflect the change. The reordering of the remaining questions ensures that the FAQ section remains organized and easy to navigate, even after a question has been deleted.

4. Single Question Scenario:

   • When only one question remains in the template, the system should not display the Delete icon for that question. This prevents the accidental deletion of the last remaining question, ensuring that the FAQ section always contains at least one question.
   • This safeguard maintains the integrity of the FAQ section and ensures that visitors always have access to some level of information, even if it's just a single question and answer.

Detailed Elaboration on Acceptance Criteria

1. Confirmation Pop-Up

When an administrator selects the delete option for a question within the FAQ template, it is imperative that the system provides a clear and concise confirmation prompt. This prompt, displaying the message 'Блок буде видалено. Бажаєте продовжити?', serves as a crucial safeguard against accidental or unintended deletions. The implementation of this pop-up ensures that the administrator is fully aware of the implications of their action and has the opportunity to reconsider before the question is permanently removed. The design of the pop-up should be user-friendly, with clearly labeled buttons for 'Yes' and 'No', making it easy for the administrator to make an informed decision. This confirmation step is not just a formality; it is a vital component of data integrity, preventing the loss of valuable information and maintaining the quality of the FAQ section.

2. Cancel Deletion

In the event that an administrator initiates the deletion process but then decides to cancel, the system must provide a straightforward and intuitive way to do so. By clicking the 'Ні' (No) button on the confirmation pop-up, the administrator should be able to immediately close the pop-up and return to the FAQ template without any changes being made. This functionality is essential for providing a safety net, allowing administrators to easily rectify mistakes or change their minds without causing any disruption to the FAQ content. The responsiveness of the system in this scenario is also important; the pop-up should close promptly and without any lag, ensuring a smooth and seamless user experience. This simple yet effective feature contributes significantly to the overall usability and reliability of the FAQ management system.

3. Confirm Deletion

Upon confirmation of the deletion by clicking the 'ТАК' (Yes) button, the system must execute a series of actions to ensure the question is completely and correctly removed from the FAQ template. First, the confirmation pop-up should close, providing immediate visual feedback to the administrator that their action has been acknowledged. Next, the system should permanently delete the selected question from the database, ensuring that it is no longer accessible or displayed in the template. Following the deletion, the system must reorder the remaining questions to maintain a logical and sequential flow. This reordering is crucial for preserving the user experience, ensuring that the FAQ section remains easy to navigate and understand. The entire process should be seamless and transparent, with no disruption to the overall functionality of the system. This comprehensive approach to deletion ensures that the FAQ section remains current, relevant, and user-friendly.

4. Single Question Scenario

To prevent the accidental deletion of the last remaining question in the FAQ template, the system should automatically hide the Delete icon when only one question is present. This safeguard ensures that the FAQ section always contains at least one question, maintaining a base level of information for visitors. This feature is particularly important for preventing unintended consequences, as deleting the last question could leave the FAQ section blank and potentially frustrate users seeking assistance. The implementation of this rule demonstrates attention to detail and a commitment to providing a reliable and consistent user experience. By automatically managing the visibility of the Delete icon, the system reduces the risk of human error and ensures that the FAQ section remains a valuable resource for website visitors.

Epic

• Epic #64

By adhering to these acceptance criteria, the system ensures that administrators can efficiently manage the FAQ template, providing users with the most relevant and up-to-date information. This functionality contributes to a better user experience and enhances the overall effectiveness of the website.

For more information on FAQ best practices, visit Usability.gov.